Support & Contact
- Need Help?: If you have any questions, encounter bugs, or need assistance with CSV importing, please reach out to us.
- Support Email:
[[email protected]]
- Response Time: We usually respond within 24–48 business hours.
Privacy PolicyLast updated: September 2026
- Overview: Review Importer ("the App") provides CSV review import and display functionality for Shopify merchants. We take your privacy seriously.
- Data We Collect:
- Store Information: Store domain and basic shop metadata necessary for app authentication.
- Customer Review Data: Reviewer names, ratings, and comments provided in uploaded CSV files to create
app_review metaobjects on your store.
- How We Use Data:
- We process CSV data solely to create and manage metaobjects and metafields on your Shopify store.
- We do not sell, rent, or share any merchant or customer review data with third parties.
- Data Retention & Deletion (GDPR):
- When you uninstall the App, your session data is deleted in accordance with Shopify's mandatory data erasure webhooks (
shop/redact, customers/redact).
- Contact Us: For any privacy-related requests or inquiries, please contact
[[email protected]]